Free scorecard · two minutes · no email

Twelve jobs AI-forward shops don’t do by hand.

Every one is off-the-shelf automatable today. Tick what’s already handled at your shop — your score and your weakest area show instantly.

While you’re closed Website inquiries get a reply within five minutes — any hour, any day A missed call triggers an instant text back to the caller After-hours messages can book, waitlist, or hold a slot without staff

Protecting the book Appointment reminders go out automatically before every visit A no-show gets a rebooking offer without anyone remembering to send it A cancellation triggers a waitlist offer to fill the slot

Reputation & regulars A great visit triggers a review invitation on its own New reviews get a response — and a bad one reaches you fast A faded regular gets a win-back note before they’re gone for good

The owner’s desk Routine questions — hours, pricing, parking — answer themselves on every channel A morning summary of yesterday’s inquiries and bookings lands without anyone compiling it Every customer conversation lives in one log — not scattered across phone, DMs, and email

Scoring needs JavaScript — but the list works on paper. Count your yes’s out of twelve, then start with the leak calculator or the free response test.

Benchmarks behind this page: 411 Locals 2024 field study (85 businesses called — 37.8% answered live) · PATLive (85% of missed callers never call back) · Dialzara (62% call a competitor) · industry sources per selection above. Your score comes only from your own answers.