For any local business · Front desk and inquiries
Move one job to the front desk
Move one repeated job to the front desk so the people doing the work use the tool, with steps and a note to the team.
The prompt
Pick your trade to fit the wording, then paste it into ChatGPT, Claude or Gemini.
I run a local business. AI shows up at my desk and nowhere else. I want to move one job to the front desk, so the people doing the work are the ones using the tool. Ask me what the front desk does over and over: replies, confirmations, reminders, answering the same questions. Then pick one, write the exact steps for whoever sits there, including what to check before anything goes to a customer, and a short note from me to the team explaining why we are trying it.
When to use it
You use AI at your own desk and nowhere else, while the front desk does the repetitive work. It is also the prompt the free quiz hands you when you score low on where AI shows up.
When not to
Anything that goes to a customer still gets checked first. The steps say what to check.
What to paste in
Nothing to fill in ahead of time. It asks you questions as it goes.
Never paste
- Customer full names, phone numbers or card details
- Anything about a customer's health or treatment
- Passwords or account logins
What you should get back
- One repeated front-desk job picked
- Exact steps, including what to check before anything goes out
- A short note from you to the team
What stays with you
The prompt writes a draft. You decide what happens to it, and nothing should reach a customer until you have read it. Decisions about money stay with a person every time, and so do health questions and complaints. When KeenHand builds a routine like this, every message carries the same four decisions: Automate, Approve, Revise, Reject.
Related
- What may go out alone, on one page. A one-page playbook that splits routine messages into what may go out alone, what gets a quick look, and what waits for you.
- One routine, written the way I say it. Turn the way you handle a new inquiry, said out loud, into a one-page routine your team can follow and tape up by the front desk.
- A one-week test, no new tools. A one-week plan to test AI on three typing-heavy jobs you already do, with a way to tell by Friday whether it saved you time.
More: the whole prompt library and front desk and inquiries.
Which three fit your business?
The free quiz scores your business on sixteen things and picks the three prompts aimed at your three lowest. It takes about three minutes.