For any local business · Front desk and inquiries
One thing customers would notice
Get one thing live that customers would notice: a same-day reply, a reminder or a follow-up, with messages written in your voice.
The prompt
Pick your trade to fit the wording, then paste it into ChatGPT, Claude or Gemini.
I run a local business. Nothing we use AI for is something a customer would notice. I want one thing live for customers within a month. The options I am considering: a same-day reply to every inquiry, a reminder before every appointment, or a follow-up after a visit. Ask me which of these I lose the most on. Then write the messages in my voice, tell me what should set each one off, what a customer should never receive automatically, and how I would count whether it worked after two weeks.
When to use it
Nothing you use AI for is something a customer would ever notice. It is also the prompt the free quiz hands you when you score low on what's actually running.
When not to
Customers should never get a decision about money, a health answer or a complaint reply automatically.
What to paste in
Nothing to fill in ahead of time. It asks you questions as it goes.
Never paste
- Customer full names, phone numbers or card details
- Anything about a customer's health or treatment
- Passwords or account logins
What you should get back
- Which of the three you lose the most on
- The messages in your voice, and what sets each one off
- What should never go out automatically, and how to tell if it worked
What stays with you
The prompt writes a draft. You decide what happens to it, and nothing should reach a customer until you have read it. Decisions about money stay with a person every time, and so do health questions and complaints. When KeenHand builds a routine like this, every message carries the same four decisions: Automate, Approve, Revise, Reject.
Related
- What may go out alone, on one page. A one-page playbook that splits routine messages into what may go out alone, what gets a quick look, and what waits for you.
- One routine, written the way I say it. Turn the way you handle a new inquiry, said out loud, into a one-page routine your team can follow and tape up by the front desk.
- A one-week test, no new tools. A one-week plan to test AI on three typing-heavy jobs you already do, with a way to tell by Friday whether it saved you time.
More: the whole prompt library and front desk and inquiries.
Which three fit your business?
The free quiz scores your business on sixteen things and picks the three prompts aimed at your three lowest. It takes about three minutes.